We have been trying to switch Internet providers, and I have lost count of how many conversations I have had with that chipper automated man who exists on the other end of the 1-877 phone number. But I can assure you the sound of his voice makes my blood pressure tick up the minute I hear it.You know him, or some version of him: “Hi! This is X Y and Z! Either say or enter your account number, or if you don’t know it, say “I don’t know’.” Then you hear the pitter patter of little cyber feet before he chirps, “Great! Now let me get an idea of why you are calling. For example, if you need technical support, say ‘Technical support…’ BLAH BLAH BLAH BLAH BLAH.”